Getting Started
Onboarding Overview
See the complete path from signed agreement through launch.
Partner Resources
Everything you need to prepare for launch.
Use these resources to prepare your website, products, pharmacy information, payment setup, and launch materials for the Scriptful team.
You build the offering. We build the workflow behind it.
Getting Started
What We Need From You
A simple overview of the core items your team should prepare before implementation is completed.
- Business information
- Website
- Pharmacy selection
- Pharmacy formulary
- Product offering
- Product IDs
- Purchase cadence
- Subscription status
- Payment processing
Website
Website Readiness Guide
Prepare your website, product pages, customer journey, and checkout for integration.
- Website complete
- Products displayed
- Pricing finalized
- Checkout working
- Required disclosures present
- Test order capability
Pharmacy
Pharmacy & Formulary Guide
Learn what pharmacy information Scriptful needs before product mapping can begin.
- Select pharmacy
- Obtain current formulary
- Confirm available products
- Provide formulary to Scriptful
- Identify which pharmacy fulfills each product
Products
Product Submission Guide
Organize your customer-facing offerings so they can be accurately mapped.
- Customer-facing product name
- Product ID / SKU
- Pharmacy medication
- Pharmacy
- Purchase cadence
- Subscription or one-time
- Separate Product IDs for separate plans
Products
Product Mapping Template
Use a structured format to provide your finalized product offering to Scriptful.
Payments
Payment Processing Guide
Prepare your payment environment for one-time and recurring purchases.
- Processor approval
- Checkout connection
- Product pricing
- Subscription setup
- Monthly billing
- Quarterly billing
- Test transactions
Patient Experience
Patient Journey
Understand what happens after a customer completes a purchase.
Testing & Launch
Pre-Launch Testing Guide
See what Scriptful and your team validate before launch.
- Checkout
- Product IDs
- Intake
- Provider workflow
- Prescription routing
- Pharmacy routing
- Client review
- Launch approval
Testing & Launch
Launch Checklist
Use the final readiness checklist before activating your customer experience.
Support
After You Go Live
Understand how to work with Scriptful after your launch.
- Ongoing support
- Operational questions
- Product additions
- Product changes
- Pharmacy changes
- Integration issues
- Escalations
- Client success communication
Example onboarding journey
Your Launch Roadmap
An illustrative view of how a typical implementation progresses. This is a sample, not your account status.
- Agreement
- Website
- Pharmacy
- 04Products
- 05Payments
- 06Scriptful Configuration
- 07Testing
- 08Launch
Example onboarding journey — illustrative only.
Website ready. Pharmacy selected. Products finalized. Payments configured. We take it from there.
Once your core business decisions are finalized, our team coordinates the clinical and technical infrastructure required to launch.