Clear monthly pricing. Clinical consultation and standard shipping included.
Fictional demonstration website.
Client Onboarding
Getting started with Scriptful is straightforward. You prepare a few core pieces of your business, and our team coordinates the clinical, technical, and operational infrastructure required to get you live.
Website ready. Pharmacy selected. Products finalized. Payments configured. We take it from there.
Current clients
Access your ClientRx onboarding workspace to complete launch requirements, upload documents, manage pharmacies and products, and see exactly what remains before launch.
Your progress is saved automatically so you can return at any time.
Scriptful team member? Admin Login →The journey
A clear path with a small number of decisions on your side and a coordinated implementation on ours.
01
Sign & Start
02
Prepare Your Business
03
Scriptful Builds
04
Test Together
05
Go Live
Parallel track
Compliance review runs alongside stages 02–04 — it does not block onboarding from starting.
Your onboarding begins once your agreement is complete and your account is activated.
Sign Your Agreement
Review and execute your Scriptful services agreement.
Complete Initial Payment
Complete the required initial payment to activate onboarding.
Business Information
Provide the core business and contact information needed to establish your account.
Meet Your Team
Connect with the Scriptful team that will coordinate your implementation and launch.
Once these items are complete, implementation can begin.
Before Scriptful can complete your clinical and technical buildout, we need a few core pieces of your business finalized.
Your branded website, product pages, customer journey, and checkout experience should be ready for integration.
Other onboarding work can begin in parallel while your site is being finished.
Choose the pharmacy partner or partners that will fulfill your prescriptions.
We need the pharmacy's actual formulary—not just the pharmacy name—so your products can be mapped accurately.
Tell us exactly what you intend to offer your customers so every storefront product can be mapped to the correct clinical and fulfillment workflow.
For each offering we need
Purchase cadence
Subscription status
If the same medication has multiple purchase options, each storefront Product ID should be identified separately. A monthly product and a quarterly product may use the same underlying medication but have different Product IDs and purchasing behavior.
Your payment processor should be approved and configured for the way you intend to sell your products.
If you plan to offer subscriptions, recurring payment functionality should be established before final launch testing.
Example
Each customer-facing offering should map clearly to the appropriate pharmacy product.
| Customer Product | Product ID | Pharmacy Product | Pharmacy |
|---|---|---|---|
| NAD+ Injection | NAD-001 | NAD+ 100 mg/mL — 10 mL Vial | Bill of Health Pharmacy |
| Sermorelin Injection | SER-001 | Sermorelin Acetate 2.5 mg/mL — 6 mL Vial | Pete's Sake Pharmacy |
| BPC-157 Injection | BPC-001 | BPC-157 3 mg/mL — 5 mL Vial | Foster Care Pharmacy |
| Ivermectin | IVM-001 | Ivermectin 10 mg Tablets — #30 | ScriptfulRx |
NAD+ Injection
Sermorelin Injection
BPC-157 Injection
Ivermectin
Example product mapping shown for demonstration purposes. These are illustrative product/formulation examples for the onboarding demo and should not be presented as an actual pharmacy formulary.
Once your website, pharmacy, formulary, product offering, Product IDs, purchasing structure, and payment processing are ready, the Scriptful team coordinates the remaining implementation.
Our team turns your finalized business offering into a functioning telehealth workflow.
Scriptful configures the clinical environment needed to support your telehealth program.
Your website Product IDs are mapped to the appropriate medication, pharmacy, and backend workflow.
We configure the appropriate medical intake experience based on the products being offered.
Clinical
Scriptful configures the appropriate provider workflow for the products and jurisdictions being supported.
Depending on the treatment and applicable requirements, the patient experience may involve an asynchronous review or a scheduled synchronous encounter.
We connect the customer journey so information moves through the correct workflow after purchase.
Prescribes
Prescription routed for fulfillment
Does Not Prescribe
The patient is notified and no prescription is issued.
Purchasing a program does not guarantee a prescription.
Approved prescriptions are routed according to the pharmacy and product mappings established during implementation.
Website and telehealth compliance work can continue while the technical and clinical implementation is being built.
Implementation track
Compliance track (parallel)
Before launch, we validate the customer journey from purchase through the clinical and fulfillment workflow.
Test Purchase
Confirm checkout and Product ID behavior.
Intake Routing
Confirm the correct medical intake launches for the purchased product.
Clinical Workflow
Confirm the appropriate provider workflow and encounter behavior.
Product Mapping
Verify products are mapped to the intended backend medication.
Pharmacy Routing
Confirm applicable routing and fulfillment behavior.
Client Review
Give the client an opportunity to review the final customer experience before launch.
Ready for Launch
Educational client-facing checklist — not a live account tracker.
Once testing is complete and all required parties confirm readiness, your program is ready to launch.
Launch
Activate the finalized customer workflow.
Monitor
Confirm early orders are moving through the expected workflow.
Optimize
Continue working with Scriptful as products, pharmacies, or program requirements evolve.
The fastest implementations are the ones where the core business decisions are finalized early.
Once these pieces are finalized, our team can move efficiently through mapping, configuration, testing, and launch.